Ideas

106 ways to use chatbots in business and personal efficiency

If you are looking for a startup idea, want to improve your existing business or increase personal efficiency, chatbots can be a great solution. In our time, artificial intelligence and automation are playing an increasingly important role, and the use of chatbots is becoming an integral part of this transformation. To help you better understand […]
Workshop

Successful Chatbot Pilot Implementation: A Practical Guide

Chatbots play an important role in modern business, helping to improve audience interaction, boost sales, and optimize workflows. In this tutorial, we offer a practical guide for chatbot developers with a focus on analyzing the main paths of attracting an audience, revenue, and complaints. Focusing on the paths that yield 80% of the result allows […]
Workshop

Chatbot Development Process by Metabot

To work on our clients’ projects, we have developed proprietary methodologies for developing chatbots, virtual personalities, and dialogue interfaces, integrated into a company’s business processes using the Metabot Platform communication-integration low-code platform. Our approaches allow for the correct conduct of development and successful results in each project, relying on the principles of the new communication […]
Workshop

Metabot’s methodologies for developing chatbots with deep business integrations

Connected Conversational Experience (CCX) and Deep Messaging Integration (DMI) are two proprietary methodologies created by Metabot, used to enhance customer interaction and integrate chatbots with a company’s business processes. Both are built on the tools of Customer Journey and Service Blueprint, but they have different emphases and directions. Connected Conversational Experience (CCX) focuses on creating […]
Workshop

What is a Service Blueprint and why is it important when developing chatbots?

When developing chatbots, if we want to provide customers or users of a company’s services with a truly seamless interaction experience with our brand or company, we must integrate the company’s IT systems into the dialogue interface. Then people won’t need to leave the chatbot dialogue for a web browser, another mobile application, or even […]
Workshop

What is a Customer Journey and how is it applied in chatbot development?

Customer Journey is the process of understanding a customer’s experience with a company or brand from initial contact, through the process of engagement and into a long-term relationship. It involves understanding the customer’s point of view and expectations at each stage of their interaction with the company or product. When it comes to chatbot development, […]