Privacy Policy

Policy for the Processing of Personal Data

1. General Provisions

This personal data processing policy is compiled in accordance with the requirements of Federal Law of July 27, 2006. №152-FZ “On Personal Data” and determines the procedure for processing personal data and measures to ensure the security of personal data by LLC NPO METAREX (hereinafter – the Operator).

1.1. The Operator places its most important goal and condition for carrying out its activities in observing the rights and freedoms of a person and a citizen when processing his personal data, including the protection of rights to privacy, personal and family secrets.

1.2. This policy of the Operator regarding the processing of personal data (hereinafter – the Policy) applies to all information that the Operator can obtain about visitors to the websites metabot.org and metabot24.com.

2. Basic Concepts Used in the Policy

2.1. Automated processing of personal data – the processing of personal data using computer technology;

2.2. Blocking of personal data – temporary cessation of personal data processing (except for cases when processing is necessary for the clarification of personal data);

2.3. Website – a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the internet at the network address metabot.org or metabot24.com;

2.4. Personal data information system — a set of personal data contained in databases, and providing their processing information technologies and technical means;

2.5. Anonymization of personal data — actions as a result of which it is impossible to determine, without using additional information, the belonging of personal data to a specific User or another personal data subject;

2.6. Processing of personal data – any action (operation) or set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transmission (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data;

2.7. Operator – a state body, municipal body, legal or natural person, independently or together with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data;

2.8. Personal data – any information relating directly or indirectly to a specific or identifiable User of the website metabot.org and metabot24.com;

2.9. User – any visitor to the website metabot.org and metabot24.com;

2.10. Provision of personal data – actions aimed at disclosing personal data to a certain person or a certain group of persons;

2.11. Distribution of personal data – any actions aimed at disclosing personal data to an indefinite circle of persons (transmission of personal data) or acquainting an unlimited number of persons with personal data, including disclosing personal data in mass media, placing in information and telecommunications networks, or providing access to personal data in any other way;

2.12. Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to the authority of a foreign state, a foreign individual or a foreign legal entity;

2.13. Destruction of personal data – any actions as a result of which personal data are irretrievably destroyed with the impossibility of further restoring the content of personal data in the personal data information system and (or) as a result of which the physical media of personal data are destroyed.

3. The operator may process the following personal data of the User:

3.1. Email address;

3.2. Phone numbers;

3.3. Messenger account;

3.4. The site also collects and processes anonymized data about visitors (including “cookies”) using Internet statistics services (Yandex Metrica, Google Analytics, and others).

3.5. The above data are collectively referred to as Personal Data throughout the Policy text.

4. Purposes of Personal Data Processing

4.1. The purpose of processing the User’s personal data is to inform the User by sending emails; conclusion, execution, and termination of civil-law contracts; providing the User with access to services, information and/or materials contained on the website.

4.2. The Operator also has the right to send notifications to the User about new products and services, special offers, and various events. The User can always opt out of receiving informational messages by sending an email to the Operator at hi@metabot.org and hi@metabot24.com with the note “Unsubscribe from notifications of new products and services and special offers”.

4.3. Anonymized User data collected through Internet statistics services are used to collect information about User actions on the site, improve the quality of the site, and its content.

5. Legal Basis for Personal Data Processing

5.1. The Operator processes the User’s personal data only if they are filled out and/or sent by the User independently through special forms located on the sites metabot.org and metabot24.com. By filling out the respective forms and/or sending their personal data to the Operator, the User expresses their consent to this Policy.

5.2. The Operator processes anonymized data about the User if it is allowed in the User’s browser settings (saving of “cookies” and use of JavaScript technology is enabled).

6. Procedure for collecting, storing, transferring, and other types of personal data processing

The security of personal data processed by the Operator is ensured by the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

6.1. The Operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorized persons.

6.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to the execution of current legislation.

6.3. In case of detection of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator at the Operator’s email address hi@metabot.org with the note “Updating personal data”.

6.4. The term for processing personal data is unlimited. The User can revoke his consent to the processing of personal data at any time by sending a notification to the Operator via email at the Operator’s email address hi@metabot.org with the note “Withdrawal of consent to the processing of personal data”.

7. Transboundary transfer of personal data

7.1. Before starting to transfer personal data across borders, the Operator must make sure that the foreign country to which it is proposed to transfer personal data ensures reliable protection of the rights of personal data subjects.

7.2. The cross-border transfer of personal data to foreign countries that do not meet the above requirements can only be carried out if there is written consent from the personal data subject to transfer his personal data across borders and/or the execution of a contract where the personal data subject is a party.

8. Final Provisions

8.1. The User can get any clarifications on issues of interest related to the processing of his personal data by contacting the Operator via email at hi@metabot.org.

8.2. Any changes to the Operator’s personal data processing policy will be reflected in this document. The Policy is valid indefinitely until replaced by a new version.

8.3. The current version of the Policy is freely available on the Internet at https://metabot.org/policy.